Yad is the best!!! She is kind, honest, professional, and courteous. When we met with her initially, she provided detailed information about both two and one-family homes, as we were still ambivalent at that juncture. Additionally, she advocated for us during the process of making an offer, listened to our concerns, and was able to negotiate getting us a brand new washer/dryer! We WILL undoubtedly recommend her to colleagues, friends and family in the market.